Plugin deployment
4outbound has a range of ready-made plugins for common programmable contact center solutions, such as Twilio Flex and Amazon Connect.
Each of our plugins work natively with the environment they operate in, ensuring a seamless deployment.
If you’re building using a programmable solution, it’s easy to plug and play with the 4outbound functionality you want to use.
Twilio Flex plugin
Click the button below to learn about contactSPACE Red, our plugin for Twilio Flex users
Amazon Connect plugin
Click the button below to learn about 4connect, our plugin for Amazon Connect users
4outbound APIs
4outbound has a comprehensive suite of APIs you can use to build the perfect outbound-enabled solution for your business.
Using our APIs is often a better choice when you’re building from the ground up, or need help to create a more customized solution.
4outbound APIs are compatible with almost any contact center solution on the market, helping you go live faster no matter what software you’re using.
Contact us to learn more about 4outbound APIs.
Professional services
We offer consulting, development, and professional services to help you plan your build, and go live faster.
Our team has helped numerous enterprise-level contact centers to complete successful deployments with varying degrees of complexity, allowing them to make efficient, compliant outbound contact at scale.
If you have any questions about the best architecture to use, or you need help building your ideal solution, we are here to help.
Quicktest
Apart from consulting and development services, we also offer productized deployments, allowing you to improve your speed to value.
Using a Quicktest, you can quickly get up and running with a proof of concept deployment, allowing you immediately begin testing and validating the solution.
A Quicktest is best when you want to quickly see what your solution would be like to use, in terms of its essential components, on a day to day basis.
COST: $2000 USD
Dialing
Data Orchestration
Agent UI
Quickstart
If you have a better idea of what you want your final solution to look like, a Quickstart can help you reach this point faster.
With a Quickstart, we’ll work closely with your team to understand your requirements in detail, and build a solution that meets your needs.
Once the Quickstart is ready, you’ll have a working solution, ready to demo to your stakeholders.
COST: contact us to discuss your requirements