Acqueon Alternative – 4outbound
Plugins and APIs you can use to make outbound contact, at scale
4outbound is a comprehensive set of plugins and APIs that enable contact centers make efficient, compliant outbound contact, using other communications solutions.
Unlike Acqueon, 4outbound is completely technology-agnostic, and is built specifically to help contact centers of all sizes make quality outbound contact.
It’s easy to integrate 4outbound with your contact center solution, and begin making outbound contact.
You can use 4outbound with any contact center product or CPaaS platform on the market.
Build the perfect outbound contact solution for your business needs, using the 4outbound API.
We have a range of off-the-shelf plugins to help you go live faster with common programmable contact center solutions, such as Twilio Flex, and Amazon Connect.
Allow managers to easily set up dialing campaigns, and create smart contact strategies to reach the right person, at the right moment.
Make efficient, effective outbound contact, using preview, progressive, and predictive auto dialing modes.
Maintain compliance with relevant dialing regulations that affect your business, such as the TCPA, and other industry-specific rules.
Deliver effective outbound (or inbound) communications campaigns on any channel, including SMS, email, WhatsApp, and more.
If you don’t already have an agent workflow solution, you can use CallGuides to easily create visual, engaging interfaces that enable agents to be successful on every single interaction.
NEW: make completely autonomous outbound contact, helping customers complete certain actions (such as making payments) without speaking to a live agent.
4outbound is built by the team at contactSPACE.
contactSPACE was founded in 2014 by outbound industry veteran, David O’Leary. Since then, we have grown exponentially, and gained huge amounts of experience building outbound contact solutions, across a range of different industries and use-cases.
We currently facilitate millions of outbound calls for our customers each month, and have a huge amount of experience building solutions using other technology platforms, such as Twilio and AWS.
Contact us to see if we can help you create the right outbound contact solution for your business needs.